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ZhiKeXing

ZHIKEXING INTELLIGENT CRM

Know every customer, go the distance — a customer engagement system deeply powered by AI.

Overview

Give every rep the insight of a top advisor

Customer data scattered across chats, spreadsheets, and memory; deals advanced on gut feel — that's the reality for most teams. ZhiKeXing brings the entire lead-to-cash journey into one system, with AI auto-completing customer profiles, gauging opportunity heat, and flagging the best moment to follow up.

Managers see the funnel and the forecast. Reps get talk tracks and next-step suggestions. Customers feel just the right level of professionalism. Growth stops depending on a few star sellers — it becomes an organizational capability.

Available as SaaS or on-premises: growing teams start instantly in the cloud, while compliance-heavy enterprises keep every byte in their own domain.

  • 360° customer profiles, built automatically
  • AI opportunity scoring and win prediction
  • Smart sales assistant with talk tracks and follow-up suggestions
  • Marketing automation and customer journey orchestration
  • Real-time funnel and performance dashboards
  • Seamless WeCom / multi-channel integration
  • SaaS cloud edition — instant setup, annual subscription
  • On-premises deployment with full data sovereignty
ZHIKEXING · SALES INTELLIGENCE Leads 2,480Opportunities 860Won 312 REVENUE FORECAST +186% AI: Follow up today ↗ WIN RATE+37% FOLLOW-UP SAVED2.5h/day NPS92
Features

Core Capabilities

360° Customer Profiles

Data auto-aggregated from every channel — industry, size, preferences, and interaction history on one screen, so you sound expert from the first hello.

AI Opportunity Forecasting

Every opportunity scored against your historical win model, so resources go to the deals you're most likely to win.

Smart Sales Assistant

Auto-generated customer briefs and talk tracks before every follow-up — giving reps back the hours spent on notes and data entry.

Marketing Automation

Outreach triggered automatically along the customer journey — lead nurturing without babysitting spreadsheets.

Funnels & Dashboards

Funnel conversion, quota attainment, and team rankings visualized in real time — weekly meetings shift from reconciling numbers to setting strategy.

Open Integrations

WeCom, call centers, and website forms connect out of the box, and legacy data migrates smoothly.

Deployment

Flexible Deployment

One intelligence, two delivery models — choose by team size and compliance needs.

SaaS Cloud Edition

Cloud Edition

Live the day you sign up: annual subscription, scale on demand, features upgrade automatically with every release — zero maintenance, ideal for fast-moving teams.

On-premises Edition

On-premises Edition

Runs on your own servers or dedicated cloud with full data sovereignty; supports Xinchuang environments and deep custom integration for finance, government, and other compliance-heavy sectors.

Scenarios

Use Cases

B2B Sales Teams

Long-cycle key-account management with clear visibility into decision chains and deal momentum.

Channel & Partner Networks

Headquarters and partners share one customer view, with deal-registration conflicts resolved automatically.

Education & Consulting

High-volume leads auto-assigned, nurtured, and converted — no lead waits overnight.

Enterprise Services

Renewal and upsell reminders surfaced early — customer success shifts from reactive to proactive.

Ready to put ZhiKeXing CRM to work in your business?

Book a 1-on-1 with an expert for a solution and quote tailored to your scenario.

Request a Demo